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RingDesigner.com
Privacy Policies regarding our engagement rings and jewelry |
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| Release of Information that you provide us | ||||||||||
| Purchasing fine
jewelry, especially an items like engagement rings, is a very personal
transaction. It is not information to be shared with
others. RingDesigner.com does not, and will not, provide any third party,
company or organization with information regarding a Customer's purchase
or Customer's personal information provided to us. It is that simple.
There are
no circumstances
under which we will provide or The Competition
You may be surprised by what
you find.
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In our daily business practices and procedures, we value your privacy !! |
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| Shopping Cart | ||||||||||
| We use a shopping cart system from PDG Software (www.pdgsoft.com). For your privacy, NO information regarding you or the items you are considering, is collected by our shopping cart process. Ringdesigner.com, does not know what items are in your shopping cart until you personally choose to "check out" to purchase. | ||||||||||
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| Data Storage | ||||||||||
| After purchasing, personal Customer information (such as your name, address, postal, telephone, e-mail, product purchases) is stored on a secure RingDesigner.com database. Only approved Ringdesigner.com employees who have signed binding confidentiality agreements have access to that data. | ||||||||||
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| Information about you as our Customer | ||||||||||
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We realize that jewelry can be an investment, but more so, an emotional purchase. We like to say we create Heirloom Quality Jewelry, at Internet pricing. We hope the item we create for you, is one that is cherished and you feel its quality and beauty is such, that it is worthy of being handed down. So we feel we are creating for you a jewelry item that is emotional and very personal. Since we feel this way, we have very strict procedures regarding the names, addresses and even fame of our Customers. Please take a look at our Testimonials. Our Customers say it better than we ever could. But we ONLY publish a testimonial, if the customer has given us written permission to do so. Nothing a customer says to us in the order process or in correspondence is ever published. We would find such a practice a breach of our Jeweler/Customer relationship. We are conscious of privacy in every customer contact made. For example, if a potential Customer tells us, they were recommended by a previous Customer of ours, (and they tell us who that was), we like to send a "thank you" e-mail to the referring party. BUT, we will not e-mail our "thank you for referring" note, without asking permission from the new potential Customer first. |
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| Keeping information a "Surprise" from your potential partner | ||||||||||
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Many of our Customers do not wish their future fiancée or partner to know what we are crafting for them. We intentionally ask in the ordering process, whether this jewelry item is a "surprise". If it is, we work diligently to maintain the surprise factor. For example, for a diamond engagement ring purchase, we only have the male employees make any required phone calls to the contact number you give us. If your future fiancée happens to pick up the phone, you do not need 20 questions as to "who was that"? We use a caller ID that has a residential look to it. When we call and you (the Customer) pick up the phone, we quickly say "This is RingDesigner.com calling, if you need to say ' I believe you have a wrong number", go ahead, but later check your e-mail. Our FedEx packages for delivery are shipped in an oversize FedEx box. In the addressing, there is no reference of the word "ring". there is also not reference to our company name (we use a return address of either an employee name or RDcom). We will only correspond to the exact e-mail address you tell us to. We even can provide tips on figuring out a ring size. We call this document Ring Sizing Espionage from RingDesigner.com. |
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| Secure Server Technology SSL | ||||||||||
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| RingDesigner.com applied for and was granted a VeriSign Secure Server Certificate. VeriSign provides an encrypting software technology that allows the Internet browser of a purchasing Customer to link with our web site in an encrypted secure manner. The VeriSign encryption technology helps to safeguard the credit card type transactions that occur on our web site. To find out more information regarding this technology and process, please visit VeriSign's web site (linked here). | ||||||||||
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| No Computer Tracking of Identifiable Information | ||||||||||
| Our Ringdesigner.com web site does not track, collect or distribute personal information about its visitors. Our web server does recognize the home server address (Internet Service Providers or ISPs) of visitors, but we do not track individual e-mail addresses from those ISPs or servers. For example, we can tell a "surfer" was visiting from America-On-Line, but we do not know their names, e-mail address or other information about our visitors that would allow us to identify any one particular visitor or visit to our RingDesigner.com web site. Our RingDesigner.com web site does track "informational general statistics" regarding visits to our web site such as daily number of visitors, what periods of the day is traffic heavy or light, the daily "viewing" counts of particular individual product pages, what countries are represented by the ISPs and many other marketing related statistics. | ||||||||||
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| Web Site Visitor Provided Information | ||||||||||
| If a "surfer" submits their personal information to us while visiting our web site, because they want further information from RingDesigner.com, then we do maintain and follow-up with that individual as requested by the individual. That information is maintained on a secure database as well. | ||||||||||
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| Marketing to our Customers | ||||||||||
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We are a marketing company. We, upon occasion, will send advertisements to our Customers regarding our RingDesigner.com products or services. But, when you place your order, our order form contains a check box if you do not want future advertising from us. The following is the exact text copied from our order form that Customers can check to opt in or opt out. The check boxes are activated on our order form only (not here). the order form is the first occasion where Customers provide us information of a private nature that we need to capture to do business. |
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| Internet Fraud | ||||||||||
| As a protection against Internet fraud, as we process your order, prior to shipping, we call the credit card issuing Bank/Financial Institution to verify the credit card number is valid to the billing address and name provided. We do this for your protection and ours that no one is fraudulently using your credit card number for a RingDesigner.com purchase | ||||||||||
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© Copyright 2006, 1RingDesigner.com, Inc.® |